JOB SUMMARY: 

The Inside Sales Coordinator acts as a liaison between clients and internal departments to drive revenue growth by providing excellent customer service and administrative support.

ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:

• Administer the entire sales process from lead generation to deal closure
• Assess client needs and deliver tailored solutions that align with the company’s services
• Maintain and update Salesforce to track and manage customer interactions, sales activities, and lead generation
• Act as a frontline for client relations:
  • Conduct sales calls to 30+ prospective clients per week, educating them on services we provide
  • Screen and setup meetings for prospective client calls
  • Develop and maintain relationships with prospects to drive long-term client retention
  • Prepare and send proposals to prospective clients
  • Facilitate a seamless onboarding process for new clients to our services
• Manage ongoing email campaigns and promotional materials through Constant Contact to drive client engagement
• Provide insights to leadership on improving efficiency
• Some travel may be required

EDUCATION, EXPERIENCE, QUALIFICATIONS AND SKILLS:

• 1-2 years of experience in inside sales or customer service
• Bachelor’s degree in business, marketing, or related field
• Must be proficient in: Salesforce
• Must be proficient in: Microsoft Office (Word, PowerPoint, Excel, Publisher)
• Must demonstrate excellent communication and interpersonal skills
• Work effectively both independently and as a collaborative team member with internal departments
• Highly organized with excellent time-management abilities

PHYSICAL REQUIREMENTS: